Facilities Management

1. Welcome to The New Guyana School's (NGS) Level 4 Facilities Management for Professionals Course!
2. NGS Facilities Management for Professionals Course Overview
3. About the Course: Facilities Management of Professionals (Level 4)
4. Meet Your Facilitator: Mr. Keith Spencer - MSc | ProFM | CFM | CIWFM | PMP | ISO 41001 & ISO 45001 Certified Lead Auditor
5. Meet Your Facilitator: Mr. Kristed Herbert - PgCert. | ProFM | CFM | MIWFM | TMIET | BESA Associate | ISO 41001 Certified Lead Auditor
6. NGS Facilities Management P0324 Course Schedule
1. P0324 Final Exam - Closed
1. Case Stydy Assignment - Closed
1. Reflective Paper Assignment - Closed
1. Pre-Course Evaluation Explanation
1. Self-Evaluation (Post-Course Knowledge Assessment)
1. FACILITIES MANAGEMENT FOR PROFESSIONALS - STUDENT FEEDBACK FORM
1. Week 1 Class 01: Introduction to Facilities Management (Video Recording)
2. Week 01 Class 01: Introduction to Facilities Management
3. Wk 01 Cl 01 - Introduction to Facilities Management (Presentation)
4. Wk 01 Cl 01 - Introduction to Facilities Management (Slide Deck with Notes Space)
5. What Facilities Managers Do and Why Their Role Is So Important?
6. Competencies - International Facility Management Association (IFMA)
7. Competencies - Professional Facility Management Institute (ProFMI) - ProFM Body-of-Knowledge
8. Competencies - Institute of Workplace and Facilities Management (IWFM) - Professional Standards Wheel
9. Competencies - Royal Institute of Chartered Surveyors (RICS) - Pathway Guide to Facilities Management
1. Week 1 Class 02: The Workplace in the Context of Facilities Management (Video Recording)
2. Week 01 Class 02 - The Workplace in the Context of Facilities Management
3. Wk 01 Cl 02 - The Workplace in the Context of Facilities Management (Presentation)
4. Wk 01 Cl 02 - The Workplace in the Context of Facilities Management (Slide Deck with Notes Space)
5. Additional Reading - T&T Guardian Article - Workplace Productivity
1. Guidance Note: Week 1 Quiz
1. Week 2 Class 03: Space Planning and Management (Video Recording)
2. Week 02 Class 03 - Space Planning and Management.
3. Wk 02 Cl 03 - Space Planning and Management (Presentation)
4. Wk 02 Cl 03 - Space Planning and Management (Slide Deck with Notes Space)
1. Week 2 Class 04: Operations & Maintenance - Hard FM (Video Recording)
2. Week 02 Class 04 - Operations & Maintenance (Hard Services)
3. Wk 02 Cl 04 - Operations & Maintenance - Hard FM (Presentation)
4. Wk 02 Cl 04 - Operations & Maintenance - Hard FM (Slide Deck with Notes Space)
1. Guidance Note: Week 2 Quiz
1. Session 5 Class 05: Operations & Maintenance - Soft FM (Video Recording)
2. Session 05 Class 05 - Operations & Maintenance (Soft Services)
3. S5 Cl 05 - Operations & Maintenance - Soft FM (Presentation)
4. S5 Cl 05 - Operations & Maintenance - Soft FM (Slide Deck with Notes Space)
5. Power of Soft Services Admin & Facilities role and res, Clean, Recyc., Secu., Cater., Landsc
6. The Secret Behind Efficient Catering Services - Admin & Facilities Soft Services
7. BONUS - Differences Between Hard and Soft Services
1. Session 6 Class 06: Project & Vendor Management (Video Recording)
2. S6 Cl 06 - Project and Vendor Management
3. S6 Cl 06 - Project and Vendor Management (Presentation)
4. S6 Cl 06 - Project and Vendor Management (Slide Deck with Notes Space)
5. What is PROJECT MANAGEMENT by AIMS
6. BONUS Video - What is a Project by Prince2
7. Vendor Management How to Work with Vendors by Online PM Courses
8. Bonus - Service Level Agreement - SLA (Sample)
1. Guidance Note: Quiz 3
1. Session 7 Class 7: Strategic FM & Performance Measurements (Video Recording)
2. S7 Cl 07 - Strategic Facilities Management & Performance Measurement
3. S7 Cl 07 Strategic FM & Performance Measurements (Presentation)
4. S7 Cl 07 Strategic FM & Performance Measurements (Slide Deck with Notes Space)
1. Session 8 Class 8: Developing the Facilities Managemnt Plan (Video Recording)
2. S08 Cl 08 - Developing the Facilities Managemnt Plan
3. S08 Cl 08 - Developing the Facilities Managemnt Plan (Presentation)
4. S08 Cl 08 - Developing the Facilities Managemnt Plan (Slide Deck with Notes Space)
1. Guidance Note: Week 4 Quiz
1. Session 9 Class 9: Financial Management and Budgeting for Facilities Managers (Video Recording)
2. S09 Cl 09 - Financial Management and Budgeting for Facilities Managers
3. S09 Cl 09 - Financial Management and Budgeting for Facilities Managers (Presentation)
4. S09 Cl 09 - Financial Management and Budgeting for Facilities Managers (Slide Deck with Notes Space)
5. Facility Department Budget Template
6. Sample OpEX Budget (format)
1. Session 10 Class 10 - Leadership and Soft Skills for Facilities Managers (Video Recording)
2. S10 Cl 10 - Leadership and Soft Skills for Facilities Managers
3. S10 Cl 10 - Leadership and Soft Skills for Facilities Managers (Presentation)
4. S10 Cl 10 - Leadership and Soft Skills for Facilities Managers (Slide Deck with Notes Space)
5. Activity: Leadership Style
6. Activity: Leadership Scoring Guide
7. Additional Resource: Leadership vs Management Difference between Leadership and Management
8. Additional Resource: What Are Soft Skills Top 8
1. Guidance Note: Week 5 Quiz
1. Session 11 Class 11 - Problem Solving & Decision Making in Facilities Management (Video Recording)
2. S11 CL 11 -Problem Solving & Decision Making in Facilities Management
3. S11 CL 11 - Problem Solving & Decision Making in Facilities Management (Presentation)
4. S11 CL 11 - - Problem Solving & Decision Making in Facilities Management (Slide Deck with Notes Space)
1. Session 12 Class 12 - Technology & Innovation in Facilities Management (Video Recording)
2. S12 CL 12 - Technology & Innovation in Facilities Management
3. Session 12 Cl 12 - Technology & Innovation in Facilities Management (Presentation)
4. S12 Cl 12 - Technology & Innovation in Facilities Management (Slide Deck with Notes Space)
5. Technology Websites
6. Bonus Material - Disruptive Technology - 2022 Presentation
1. Guidance Note: Week 6 Quiz
1. Session 13a Class 13 - Sustainability & Environmental Management in Facilities Management (Video Recording)
2. S13 Cl 13 - Sustainability & Environmental Management in Facilities Management
3. Session 13 Cl 13 - Sustainability & Environmental Management in FM (Presentation)
4. Session 13 Cl 13 - Sustainability & Environmental Management in FM (Slide Deck with Notes Space)
5. What is ESG? by IFMA
6. IFMA's 7 Steps for Integrating ESG into FM Operations
1. Sesion 14 Class 14a (w/CL 13b) - Risk, Security, Emergency Management, & Business Continuity (Video Recording)
2. Sesion 14 Class 14b - Risk, Security, Emergency Management, & Business Continuity (Video Recording)
3. Sesion 14 Class 14c - Risk, Security, Emergency Management, & Business Continuity (Video Recording)
4. S14 - Risk, Security, Emergency Management, & Business Continuity
5. S14 CL 14 - Risk, Security, Emergency Management, & Business Continuity (Presentation)
6. S14 Cl 14- Risk, Security, Emergency Management, & Business Continuity (Slide Deck with Notes Space)
7. Additional Resource - BCI-Horizon-Scan-Report-2023
8. Additional Resource - BCI-Horizon-Scan-Report-2022
9. Additional Resource - Inoni Blueprint - A_Practical_Guide_to_Business_Continuity_Planning_Part1 - (An Introduction)
10. Additional Resource - Inoni Blueprint - A_Practical_Guide_to_Business_Continuity_Planning_Part2 - (Your Programme)
11. Additional Resource - Inoni Blueprint - A_Practical_Guide_to_Business_Continuity_Planning_Part3 - (Programme Maintenance)
1. Guidance Note: Quiz 7
1. Session 15 - Client and Customer Care & Quality in Facilities Management (Video Presentation)
2. Pt 2 - Client and Customer Care & Quality in Facilities Management
3. S15 - Client and Customer Care & Quality in Facilities Management
4. S15 - Client and Customer Care & Quality in Facilities Management (Presentation)
5. S15 - Client and Customer Care & Quality in Facilities Management (Slide Deck with Notes Space)
1. S16 Pt1 - Real Estate and Asset Management in Facilities Management (Video Recording)
2. S16 Pt2 - Real Estate and Asset Management in Facilities Management (Video Recording)
3. S16 - Real Estate and Asset Management in Facilities Management
4. S16 - Real Estate and Asset Management in Facilities Management (Presentation)
5. S16 - Real Estate and Asset Management in Facilities Management (Slide Deck with Notes Space)
6. Additional Resource - ISO 55000 Asset Management Standard
1. S17 Pt1 - Legal, Regulatory Compliance & Ethics in Facilities Management
2. S17 Pt2 - Legal, Regulatory Compliance & Ethics in Facilities Management
3. S17 - Legal, Regulatory Compliance & Ethics in Facilities Management
4. S17 - Legal, Regulatory Compliance & Ethics in Facilities Management (Presentation)
5. S17 - Legal, Regulatory Compliance & Ethics in Facilities Management (Slide Deck with Notes Space)
6. Additional Resource - IFMA Code of Ethics
7. Additional Resource - IWFM Code Professional Conduct
1. S18 - Pt 1- ISO Facilities Management Standards (Video Recording)
2. S18 - Pt 2- ISO Facilities Management Standards (Video Recording)
3. S18 - ISO Family Facilities Management Standards
4. S18 - ISO Family Facilities Management Standards (Presentation)
5. S18 - ISO Family Facilities Management Standards (Slide Deck with Notes Space)
6. Additioal Resource - What is ISO?
1. S19 | 20 Career Development & Professional Networking | Reflection & Course Wrap-up! (Video Recording)
2. S19 | 20 Career Development & Professional Networking | Reflection & Course Wrap-up! (Presentation)
3. S19 | 20 Career Development & Professional Networking | Reflection & Course Wrap-up! (Presentation)
4. S19 | 20 Career Development & Professional Networking | Reflection & Course Wrap-up! (Slide Deck with Notes)

About this course

Free
133 lessons
82.5 hours of video content

Facilities Management

Course curriculum

Welcome! Cohort 3 - P0324

Cohort 3 - P0324: FINAL EXAM

Case Study Assignment Details

Reflective Paper Assignment Details

Pre-Course Student Evaluation

Post-Course Student Evaluation

Final-Review Student Survey (Feedback at Class #20 )

Class 01 - Introduction to Facilities Management

Class 02 - The Workplace in the Context of Facilities Management

Quiz 1: CL 01-02

Class 03 - Space Planning & Management

Class 04 - Operations & Maintenance - Hard FM Services

Quiz 2: CL 03-04

Class 05 - Operations & Maintenance - Soft FM Services

Class 06 - Project & Vendor Management

Quiz 3: CL 05-06

Class 07 Strategic Facilities Management & Performance Measurement

Class 08 Developing the Facilities Management Plan

Quiz 4: CL 07 - 08

Class 09 - Financial Management & Budgeting for Facilities Managers

Class 10 - Leadership & Soft Skills for Facilities Managers

Quiz 5: CL 09 - 10

Class 11 - Problem Solving & Decision Making in Facilities Management

Class 12 - Technology & Innovation in Facilities Management

Quiz 6: CL 11 - 12

Class 13 - Sustainability & Environmental Management in Facilities Management

Class 14 - Risk, Security, Emergency Management, & Business Continuity

Quiz 7: CL 13 - 14

Class 15 - Client & Customer Care in Facilities Management

Class 16 - Real Estate & Asset Management in Facilities Management

Class 17 - Legal, Regulatory Compliance & Ethics in Facilities Management

Class 18 - ISO Family of Facilities Management Standards

Session 19 | 20 - Career Development & Professional Networking | Reflection & Course Wrap-up!

About this course

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